Frequently Asked Questions (F.A.Q.) This is where we answer questions that are not normally expected to be in the manual. Please check these questions and answers before contacting us or your dealer for support. If the problem has arose, then the solution will be listed here. For driver installs, while the installation and other help will be in this section, the drivers are found in the download section. Acronyms can have many confusing meanings, is there a list? How do I install a POS Docket Driver on XP? I get a message "You have to setup defaults for the till." What does it mean? Why do I get: Unable to write to COM1 to open Pole Display/Cash Drawer? What is Error: "The Application Failed to Initialize Properly (0xc0000022)"? When I process information, why doesn't some data update? I have an old Soft-IT program, can I get support and will it run on XP?