CCTV Remote Viewing via

A quick guide on how to deploy your XVR (DVR, SDVR and/or NVR) via the XmEye cloud-server - you can add as many as you need
imageN.B. This is just one of many Free CCTV Cloud-Servers; performance will vary from server to server, so if you do not use xMEye we hope this can act as a guide for you.

XmEye is a free service for users of many different CCTV systems, all you need is the serial number of the device.

Please remember, XMEye is a free service (you pay nothing) and cloud-servers for CCTV storage need to support huge volumes of video imagery.

N.B. Typical storage for a 2-Meg camera is reduced through a sub-stream of approximately 0.5-Meg per frame x 10-times per second (10 x fps) per camera or more, any less is unlikely, so if you have just 4 cameras, you are loading about 20+ Megabyte per second (1.2 Gig per hour) every hour of every day (24/7) all year round.

Deploying such a service is no flipent task and abusing this free service can only result in less performance for you and thousands of other users.
For your first visit it is recommended you use Internet Explorer as that browser can be automatically updated with the plug-in when you first connect. Unfortunately NPAPI plugins are no longer being developed and don't work on Chrome version 42 and higher anymore. More on NPAPI . . .
Go to:
  • Language
  • Not yet registered
  • Already Registered
  • (Login) By Device
  • Existing Device
  • Install Add-On

  • The server address where you Logon is:
    Make sure you select the language before you do anything else, there is a drop-down in the top right-hand corner of the page, naturally we have selected "English" for this user-guide.

    XmEye Select Language

  • If you have not registered go here
  • If you have already registered go here
  • If already registered and Device(s) deployed go here
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    Go to the cloud server:

    After arriving at the website, to access the server, first you need to register:

    XmEye first access
    Registration details:

    Register at
    Make sure your email address is valid in case you forget your password and need it sent to you!
    You will be automatically returned to the Login page as shown below:

    Once registered you will be taken back to the Login page

    Enter your User Name and Password exactly as you registered them, then enter the Verification anti-spam number (verify) and press the Login button.

    N.B. The "Verification Code" is marked as "verify" (in the example above) and it's a field that a robot can not fill out, because a robot can not read an image, nor can a robot type the verification code (in this example a number: 3904) into the field, that code is automatically generated by the server and has a time-out period, making it safer for the visitor. Some people request the code be sent to them by email, if this code was sent by email then the safety factor is diminished dramatically and the code usually changes every few seconds to keep it safer from robots, so emailing it is illogical, it has to be entered "here and now" then it works.

    If you forget your User Name (unlikely you forget who you are we hope), you can try to login By Device but you will still need to know your Serial Number - the Serial Number of the XVR (DVR or NVR) is essential and easily found in the "About" or "Info" section when accessing the XVR

    Login By Device

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    If already registered and Device(s) deployed go here

    For first visit stay here and read on:

    After Logging-in, if this is your first visit and you have no devices deployed; you will (wrongly) be told to:

    Click "My Devices" to view config and playback, the server will download the software (App) component automatically to your computer.

    Please be prepared to wait as it will take several minutes on your first visiting time! - BUT on first use, there will be no devices in the list, so you will need to Add a device and to do that, you need to manage the device - press the Device Manage Tab

    Device Manage Tab screen
    On the Device Manage Tab, you can press the Add Button to add your device:

    Add a device through Device Manage

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    Adding the details of the device is straight forward as follows:

    Adding a XVR (DVR or NVR) Device
    After adding the device, it will appear on the Device Manage Tab page and allow you to add more.

    Device Manage Tab after device is added

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    Once the device is added, you can press the (Top-Left) "My Devices" Tab

    My Devices Tab on
    BUT if the add-on is not yet added, then you will get the following message along the top of your browser:

    This website wants to install the following add-on: '' from 'Hangzhou XiongMai Information Technology Company. . . .', If you trust the website and the add-on and want to install it, click here. . .

    It's a very good and reputable cloud service provider, we do not ever expect any issues; we have little option but to continue to trust many known cloud providers, so just click on the message to allow the add-on to work.

    Message asking to allow add-on to be installed

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    When you open the My Devices Tab you will have a list of any device(s) you have already added, this is where all your devices are listed for monitoring purposes.

    When you select a device by clicking on the icon, you will get a small window advising you "connected devices please wait"

    Connected Devices window

    This window will automatically close, after which you will see the "Bit Rate Type" window with the device in the background:

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    Device connected please wait image

    We're almost done, now you have a chance to change your mind on using Main Stream or Extra Stream; because we are using much less bandwidth with Extra (2nd) Stream, we prefer to allow the device to multi-task by saving the high resolution (large bandwidth) Main-Stream to the Hard Disk and transmit just the Extra (2nd) Stream to the cloud for remote viewing.

    Therefore, we accept the defaults on the "Bit Rate Type" window and press the Ok button. The Bit-Rate-Type window closes and you get a clear view of the cameras.
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    Opening cameras by selection:
    The default view is 9 x Cameras as partly shown in below image:

    XmEye View Cameras window

    Select your preferred display:
    Go to the bottom of the window and change to a more suitable display (for this example we will chose x 4)

    XmEye footer controls

    Activating cameras:
    There are 3 x icons on the left of each camera (CAM01 to CAM99), the middle one (seen in blue on below image) is Extra Stream; if the images do not automatically appear, choose Extra-Stream (square icon), but you can change whenever you want, just click on the round icon for Main Stream. Tip: Hover the mouse over the icons for information.

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    Net Surveillance Outdoor image

    We hope this quick-start guide has been of some help, if you need more assistance please ask and please note that we will also be creating a quick-start on how to change a IP-Camera on-line (example will be the IP-F2 Dome)
    We research and develop products and solutions for Home, SOHO and SME, for all industries from Agriculturist to Zookeeper.